• Producing quality products, fulfilling customer demands and expectations with a customer-oriented approach by using up-to-date and developing technologies, and sustain customer satisfaction by offering a quality after-sales service.

• Treating our customers’ problems as our own, and producing the fastest solutions and sharing them with our customers.

• Considering, planning, implementing all activities as a process, following up and controlling their performances, continuously improving and developing the quality management system.

• Ensuring documentation and continuous improvement of our quality management system in a manner to fulfill the requirements of ISO 90001 Standards.

• Maintaining our efforts in cooperation with our suppliers, subcontractors and employees and in line with mutual benefits.

• Ensuring communication and understanding of our Quality Policy within and outside Farben.

• Reviewing the compliance of our Quality Policy during the year.

APPROVED BY

BOARD OF DIRECTORS

13.12.2013